Privacy Policy
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Address
ID or passport number (if required by local law)
Payment information (e.g., credit card details)
Vehicle registration (if applicable)
b. Booking and Stay Details
Dates of stay
Number of guests
Preferences or special requests
Communication history with us
c. Technical Information (if booking via website)
IP address
Browser type and version
Pages you visit
Cookies and usage data
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2. How We Use Your Information
We use your information to:
Manage and confirm bookings
Provide services during your stay
Communicate with you before, during, and after your visit
Process payments and issue invoices
Comply with legal and regulatory requirements
Improve our services and guest experience
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3. Sharing Your Information
We do not sell your information. We may share your data with:
Payment processors (e.g., Stripe, PayPal)
Booking platforms (e.g., Airbnb, Booking.com)
Local authorities if required by law (e.g., for tourist tax or registration)
IT service providers who help operate our systems
All third parties we work with are contractually obligated to handle your data securely and only for the purposes we specify.
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4. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purposes described above
Comply with legal, tax, or regulatory requirements
Resolve disputes and enforce our agreements
You may request deletion of your data at any time, subject to our legal obligations.
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5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete information
Request deletion of your data
Object to or restrict certain processing
Withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us at: [Insert contact email]
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6. Data Security
We take reasonable steps to protect your data from unauthorized access, alteration, disclosure, or destruction, including:
Secure payment systems
Access controls for personal information
Staff training on data privacy
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
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7. Cookies (if using a website)
Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings. For more details, see our [Cookie Policy].
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8. Third-Party Links
Our website or communications may contain links to third-party websites (e.g., booking platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.
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9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated version on our website or contacting you directly.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
WWCC Ltd
The Granary, Lemin Farm
Reawla Lane, Gwinear
Hayle
Cornwall
TR27 5 HH
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